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Rabu, 22 September 2010

Lync Click-to-Call in Internet Explorer

Lync Click-to-Call in Internet Explorer - welcome to the blog Software Gadget the end of this much calm product information launcing, yes every day there are always products that are removed from various brands, both physical hardware products and software that need new knowledge to use it, well now we will discuss first about Lync Click-to-Call in Internet Explorer as you search we have collected a lot of data to make this information as complete as possible for you, please read:

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Lync Click-to-Call in Internet Explorer

In the olden days before Lync, if you wanted to use Communicator to dial a phone number from a webpage, you had to follow a multi-step process: 

  1. Select the phone number
  2. Copy the phone number using Control-C or right mouse click and select Copy
  3. Bring up Communicator
  4. Click on the phone dialing window
  5. Control-V or right mouse click and select Paste.
  6. Click Dial.
Man, I'm tired just from reading that!  A feature that I've been waiting for a long time has finally made its way into Lync 2010: click-to-call from within Internet Explorer.  This has been an oft-asked for feature by several clients.  This feature was available in the past via some 3rd party add-ons, with limited success.  It's nice to see it in the base Lync client product.

When you install Lync, it will also install two IE add-ons:  Lync Browser Helper and Lync add-on, which you can see by clicking on Manage Add-ons from the IE Tools menu.  There are no configurable options.

Also from the Tools menu, you will see an option for Lync add on, which gives you a few simple options (enabled by default).

On every IE webpage you visit, Lync will determine what is a phone number using some internal normalization rules (non-viewable or editable at this time).  When a match occurs, Lync 2010 will place a small icon beside the number like this:

When you hover over the icon in a webpage, you'll see something like the following:
I've found that Lync is fairly good at determining what is a phone number and what isn't. Oddly, it doesn't seem to accept E.164 formatted phone numbers (ie. +15195551111), unless there's a space in it. Other add-ons I've tried would treat pretty much any string of numbers as a dialable number, which was irritating. 

Clicking the icon will bring up a Lync call window and Lync will automatically dial the number.
Instead of six steps, you can dial with just one click of the mouse.  An extremely useful and handy feature!



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